Shipping policy

If you make your purchase during a business day, your order is typically sent out on the same day, provided the item is available and in stock. Your order can take up to 3-5 working days to be delivered. Any orders made outside of normal working hours will be processed the next working day.

We strive to deliver next-day, but we are unable to provide a guarantee since it relies on suppliers and courier services. 

We leverage our partnership with DHL for all orders. You will receive a DHL tracking number once the delivery has been confirmed. 

Please note, Fire City UK only ships to the United Kingdom.